Transcript Requests
Transcript requests are fulfilled through Parchment Exchange, a leading company in secure transcript delivery. Parchment Exchange manages processing and delivery; the school retains the official transcript data.*
Ordering specifics
As part of a one-time account setup, you will be asked to provide the last 4 digits of your Social Security Number for identity verification. Enrollment months, years, and your student ID are required for registration on the Parchment Exchange website. Please contact the registrar’s office, choosing from the campus list below, for this information, prior to registration on the Parchment Exchange website.
Transcript Fee is assessed regardless of transcript hold status. If you have an outstanding balance preventing release of your transcript, we will not be able to issue your official transcript. Please contact the registrar’s office, choosing from the campus list below, for this information.
If you have access to the student portal please make your transcript request there.
Cost and Delivery time
- $5.00 - Transcript (electronic or paper) requested electronically through Parchment Exchange
- $30.00 - Overnight/US Mail delivery
Transcript fee must be paid by credit card or debit card at the time of order. For orders paying by check or money order, you will not be able to use the online request system, please contact the registrar’s office, choosing from the campus list below, the process and cost may differ.
Help: Report problems with your order
Web Address: support.parchment.com
Call: Please contact the registrar’s office, choosing from the campus list below
Information FAQ
Student Records Requests
Information regarding student records and NOT involving transcripts may be obtained by contacting the registrar’s office, choosing from the campus list below. Please be sure to provide detailed information about your request along with your contact information. If you are looking for an academic transcript, please follow the instructions above.
Online | AIU Online
231 N. Martingale Road
6th Floor
Schaumburg, IL 60173
Inquiries: (847) 851-5000
Fax: (866) 647-9403
Florida | AIU South Florida
2250 N. Commerce Parkway
Weston, FL 33326
Inquiries: (954) 446-6100
Fax: (954) 660-4100
Georgia | AIU Atlanta
6600 Peachtree-Dunwoody Road
500 Embassy Row
Atlanta, GA 30328
Inquiries: (404) 965-6500
Fax: (404) 965-6501
Texas | AIU Houston
9999 Richmond Avenue
Houston, TX 77042
Inquiries: (832) 201-3600
Fax: (832) 201-3637
United Kingdom | AIU London
110 Marylebone High Street
London W1U 4RY
United Kingdom
Inquiries: +44 (0) 20-7467-5600
Fax: +44 (0) 20-7467-5601
AIU London is not participating at this time. Please contact the campus for information on requesting your transcript.
United Kingdom | AIU Study Abroad
231 N. Martingale Road, 6th Floor
Schaumburg, IL 60173
Inquiries: (800) 225-6839
Fax: (866) 337-8348
Closed Campuses
Los Angeles/Study Abroad
Inquiries: (877) 221-5800 ext. 64502
Email: ARegistrarServices@aiuonline.edu
Washington D.C.
Inquiries: (404) 965-6886
Email: Boykin-JBoykin@aiuniv.edu