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Request a Transcript or Diploma

Transcript and digital diploma requests are fulfilled through Parchment, a leading platform in secure digital credential delivery. Once on the Parchment site, there is an option to order your digital diploma or transcript. Digital diplomas became available in 2017. Digital diplomas are automatically issued to all graduates from April 2017 and after. Graduates prior to 2017 also have an option to purchase a digital diploma through Parchment. Parchment manages processing and delivery while the school retains the official transcript data. The following steps below are here to guide you through the process. If you have access to the student portal, you can request your transcript there.

Follow three steps to Request Transcripts or a digital diploma

Step 1: Contact the University Registrar

The registrar will provide you with information about your AIU enrollment that you’ll use in the next step.

Administrative Center: AIU Branch Campuses (Atlanta, Houston) and Online Campus

231 N. Martingale Road
Schaumburg, IL 60173
Phone: (877) 221-5800 Option 3
Fax: (866) 695-4538

Closed Campuses

AIU South Florida

Phone: (877) 221-5800 ext. 64502
Los Angeles/Study Abroad

Phone: (877) 221-5800 ext. 64502

AIU London

Phone: (877) 221-5800 ext. 64502

*In compliance with GDPR, AIU London requests can only be processed directly through the University, please utilize the email address above.

Washington, D.C.

Phone: (877) 221-5800 ext. 64502

Step 2: Create a Parchment Account

To request a transcript or digital diploma through Parchment, you are required to create an account. During the setup process, you are asked to provide the following:

  • The last 4-digits of your Social Security Number for identity verification
  • Information regarding your enrollment at AIU received in Step 1

Step 3: Order Your Transcript or Digital Diploma

Complete your order through Parchment:

  • $10 for an electronic or paper transcript requested through Parchment
  • $35 for overnight delivery via USPS
  • $5 for a digital diploma

If you have an academic issue preventing the release of your transcript, we are not able to issue your official transcript. Please contact the registrar’s office of the campus you attended for additional information.

The fee must be paid by credit card or debit card at the time of order. If paying by check or money order, please contact your campus’ registrar’s office, listed above.

Need help ordering your transcript or diploma?

If you experience an error or need to report a problem with your order, please visit the Parchment Help Center or contact your campus registrar’s office, listed above.

Request a Replacement of your Original Diploma

Step 1: Complete the AIU Duplicate Diploma Request Form*

AIU Duplicate Diploma Request Form

* Same form for all, regardless of your campus

Step 2: Complete and Submit Form

Save the AIU Duplicate Diploma Request Form with your name as the file name and send as an attachment to

Need help ordering a replacement diploma?


Classes Start October 25, 2023