Request a Transcript or Diploma
Transcript and digital diploma requests are fulfilled through Parchment, a leading platform in secure digital credential delivery. Once on the Parchment site, there is an option to order your digital diploma or transcript. Digital diplomas became available in 2017. Digital diplomas are automatically issued to all graduates from April 2017 and after. Graduates prior to 2017 also have an option to purchase a digital diploma through Parchment. Parchment manages processing and delivery while the school retains the official transcript data. The following steps below are here to guide you through the process. If you have access to the student portal, you can request your transcript there.
Follow three steps to Request Transcripts or a digital diploma
Step 1: Contact the University Registrar
The registrar will provide you with information about your AIU enrollment that you’ll use in the next step.
Phone: (877) 221-5800 ext. 64502
Email: StudentRecords@aiuniv.edu Los Angeles/Study Abroad
*In compliance with GDPR, AIU London requests can only be processed directly through the University, please utilize the email address above.
Step 2: Create a Parchment Account
Step 3: Order Your Transcript or Digital Diploma
Complete your order through Parchment:
- $10.00 for an electronic or paper transcript requested through Parchment
- $15.00 for a paper delivery through the University
- $35.00 for overnight delivery via USPS
- $5.00 for a digital diploma
The above transcript fee is assessed regardless of hold status. If you have an outstanding balance preventing release of your transcript, we are not able to issue your official transcript. Please contact the registrar’s office of the campus you attended for additional information.
The fee must be paid by credit card or debit card at the time of order. If paying by check or money order, please contact your campus’ registrar’s office, listed above.
Need help ordering your transcript or diploma?
If you experience an error or need to report a problem with your order, please visit the Parchment Help Center or contact your campus registrar’s office, listed above.
Request a Replacement of your Original Diploma
Step 1: Complete the AIU Duplicate Diploma Request Form*
Step 2: Complete and Submit Form
Save the AIU Duplicate Diploma Request Form with your name as the file name and send as an attachment to firstname.lastname@example.org.
Need help ordering a replacement diploma?
Classes Start January 27, 2021