Request a Transcript

Transcript requests are fulfilled through Parchment Exchange, a leading company in secure transcript delivery. Parchment Exchange manages processing and delivery; the school retains the official transcript data. The following steps below are here to guide you through the transcript process. If you have access to the student portal, you can request your transcript there.

Request Transcript

Step 1: Contact the University Registrar

The registrar will provide you with information about your AIU enrollment that you’ll use in the next step.

AIU Online | Administrative Center

231 N. Martingale Road
Schaumburg, IL 60173
Phone: (877) 221-5800 Option 3
Fax: (866) 695-4538

Closed Campuses

AIU South Florida

Phone: (877) 221-5800 ext. 64502

Los Angeles/Study Abroad

Phone: (877) 221-5800 ext. 64502

AIU London

Phone: (877) 221-5800 ext. 64502

Washington, D.C.

Phone: (877) 221-5800 ext. 64502

Step 2: Create a Parchment Exchange Account

To request a transcript through Parchment Exchange , you will be required to create an account. During the setup process you will be asked to provide the following:

  • The last 4-digits of your Social Security Number for identity verification
  • Information regarding your enrollment at AIU, received in Step 1

Step 3: Order Your Transcript

Complete your order through Parchment Exchange:

  • $10.00 for an electronic or paper transcript requested through Parchment Exchange
  • $15.00 for a paper delivery through the university
  • $35.00 for overnight delivery via USPS

The transcript fee is assessed regardless of transcript hold status. If you have an outstanding balance preventing release of your transcript, we will not be able to issue your official transcript. Please contact the registrar’s office of the campus you attended for this information.

The transcript fee must be paid by credit card or debit card at the time of order. If paying by check or money order, please contact your campus’ registrar’s office, using the information above.

Need help?

If you experience an error or need to report a problem with your order, please visit the Parchment Help Center or contact your campus' registrar’s office, using the information above.

*Students taking classes only online should use the AIU Online contact information provided on this page.

Classes Start August 26, 2020